Terms and Conditions

1. General Conditions
   The client explicitly waives any of its own standard terms and conditions, even if submitted after receipt of these Terms and Conditions. Any variation from these terms must be agreed to in writing and approved by Smart Rates Ltd T/A Avantis Direct in advance.
2. Payment Terms
   Unless otherwise stated on the invoice, all payments are due immediately upon receipt. In the event of non-payment by the due date, Smart Rates Ltd reserves the right to charge interest on the overdue amount at a rate of 10% annually, calculated daily.
3. Late Payment & Suspension of Services
   If payment is not received within 21 working days of the invoice date, Smart Rates Ltd reserves the right to suspend any ongoing or future services without prior notice. If payment remains outstanding beyond sixty (60) days, we reserve the right to engage a debt recovery agency. Any legal or collection fees incurred will be the responsibility of the client.
4. Withholding Taxes
   Any applicable local withholding taxes imposed by the client's jurisdiction are the client's sole responsibility. Smart Rates Ltd must receive the full invoice amount without deductions, irrespective of the local tax legislation in the client’s country.
5. Service Delivery
   Smart Rates Ltd T/A Avantis Direct will make reasonable efforts to provide timely and high-quality services as agreed. However, the company’s obligations do not constitute a guarantee of specific results. Under no circumstances shall Smart Rates Ltd be liable for third-party claims made against the client.
6. Claims and Disputes
   Any complaint or dispute regarding an invoice must be submitted in writing by recorded delivery to our registered office within 8 days of receiving the goods or services. No claims made beyond this period will be accepted.
7. Jurisdiction
   All contractual relations and disputes shall be governed exclusively by the laws of the United Kingdom.